Nothing is more frustrating for us than investing a great deal of time and care into producing, inspecting, and packaging your order only to find handling or transportation damage when you unbox it. Please unpackage and inspect your order for accuracy and any damage that may have occurred en route. Document anything you find with images and any supporting information we can use to address the issue. Please submit this info to us within 3 days of receipt of the order, or the claim may not be valid under our warranty policy.